Richmond, Virginia-based Connexions Loyalty, a full-spectrum engagement vendor of loyalty programs and a subsidiary of Stamford, Connecticut-based Affinion Group, a consumer engagement marketing company, has announced that the company will be permanently closing its St. Louis, Missouri fulfillment facility and laying off 214 employees, including 177 customer service agents.
The decision was driven by the companies desire to consolidate its travel-related loyalty operations in a centralized state-of-the-art fulfillment facility located in Tulsa, Oklahoma. The company’s other fulfillment centers that will remain open are located in Boise, Idaho; Columbus, Ohio; and Nashville, Tennessee.
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