Akron, Ohio-based PlusOne Communications, an information technology company providing call center and customer service outsourcing, has announced the closure of the company on May 1, 2021. All 155 workers will lose their jobs.
The decision appears to be driven by the loss of the company's largest customer, said to be a television and internet services provider.
As per a company filing with the State of Ohio, "PlusOne intends to cease operations and close its facility as a result of being notified by its client of its intent to terminate their services agreement with PlusOne. As a consequence of permanently closing the entire Facility, and based on the best available information, the employment of all employees at the Facility will be terminated on May 1, 2021. All positions and jobs at the Facility (approximately 155) will be eliminated as of May 1, 2021, with the exception that less than six (6) employees will be retained beyond May 1, 2021 for approximately 3 weeks to perform wind-up duties."
Robert Madden, President and Chief Executive Office, wno has more than 20 years of experience opening contact centers for Apple, owns the building and hopes to restart the company with new clients at a future date. He also owns
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