AM I NEXT? NO LOVE AT LIVEPERSON

New York, New York-based LivePerson, a technology platform offering customer engagement solutions using artificial intelligence-driven automated messaging and voice-enabled applications, has announced a strategic reorganization leading to a reduction in force.

The reduction in force will impact 193 employees or approximately 11% of the workforce.

CEO, Robert LoCascio, noted "Yesterday, we announced a strategic reorganization to realign the business to better serve customers and ensure Live Person’s long-term financial success. Approximately, 193 people out of our 1,687 were let go and I know for those people, and the 1,400 people that are here today, this has a significant and emotional impact. There were two other times over our 26 years that we had to restructure the company, once during the dotcom and then when we made a pivot from being a chat company to messaging/AI, and each time we became a stronger and better company. This restructuring will mean different things for different people, but the main goal is to ensure that the 'whole' of the company continues the pursuit of its long-term vision.

"This restructuring was critical to ensure that we are in a healthy position as we now have a clear line of sight to generating strong operating margins and cash flow. Live Person got here because, for over twenty years, we generated cash flow and had a healthy business model. At the end of 2021, we heavily invested and ramped up our teams with the understanding at that time that the demand we saw during Covid would continue. However, what we are seeing now is more of a return to normal patterns of growth and we are course correcting accordingly."

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. We see good people being laid off through no fault of their own. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?

AM I NEXT? NO LOVE AT AVAYA (07/27/24)

JULY 27, 2024 — 180 EMPLOYEES TARGETED

As part of a larger restructuring initiative, the company has reduced its workforce by approximately 3%, or 180 employees.

A company spokesperson noted, “Avaya has implemented organizational changes within our Go-to-customer function as part of our strategic plan for innovation and growth, and to continue to firmly position the company as the global leader in Enterprise CX for years to come.”

“These changes enable us to best support our key customers and partners, which means everyone is positioned to achieve their goals. We have clear roles, reduced complexity, and a path to driving new sales within and outside our customer base. Ultimately, this sets our team and the entire company up for growth, and for driving greater success for our customers and our partners.”

SEPTEMBER 21, 2022 — Original post…

Durham, North Carolina-based Avaya Holdings, a technology company specializing in cloud communications, workstream collaboration, and contact center operations, has announced a “transformation” resulting in a reduction in force.

According to a company spokesperson, "The reduction in force better aligns the size of Avaya’s workforce with its operational strategy and cost structure. Avaya does not take decisions that impact people lightly.”

The realignment was “necessary to position Avaya as a more agile and innovative organization and to align Avaya’s cost structure with our contractual, recurring revenue business model. We will minimize the impact to customers with respect to sales and support and remain committed to our long-range innovation and product development roadmaps. We are committed to treating impacted employees with utmost dignity and respect and seamlessly providing our customers with outstanding communications solutions and support.”

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. We see good people being laid off through no fault of their own. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?

AM I NEXT? NO LOVE AT DATAROBOT

Boston, Massachusets-based DataRobot. a technology vendor offering an automated machine learning platform for data scientists, has announced a downsizing initiative resulting in a reduction in force.

The investor-driven downsizing effort impacted approximately 26% of the company's workforce, about 260 employees.

Interim CEO and board member Debanjan Saha noted...

Since the beginning of the year, our team has taken steps to adapt to changing market dynamics and put in place more cost discipline, including the workforce reduction in May. It’s become clear that these earlier steps were not enough to make progress toward our targets and goals. This will require a different approach going forward, and additional change.

We brought the company together today to discuss a restructuring of the business and a reduction of our global workforce. We’re taking decisive action to reorganize the company to focus on our strengths — innovation and delivering value for our customers — and position DataRobot for long-term sustainable growth.

"First, we’re reducing operational expenses to create a more efficient and sustainable operating structure, including the difficult decision to make additional reductions to our workforce. These actions, coupled with our strong balance sheet, will give us years of runway and position us to make the necessary investments to capture the enormous market opportunity in front of us."

"I’m confident that these changes will help us refocus on what sets DataRobot apart from the rest of the industry, and emerge as a stronger company for years to come."

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. We see good people being laid off through no fault of their own. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?