AM I NEXT? NO LOVE AT IQOR

IQOR — Contract loss, 300 layoffs, closing facility.

St. Petersburg, Florida-based iQor, a business process outsourcing company which provides call centers offering customer service, third-party collections and accounts receivable management, has announced that it will be closing its Klamath Falls, Oregon call center on August 30, 2019 and laying off 300 workers. The 43,000 square building and 23 acre site has been listed for sale at $5 million.

Like most contract-driven call centers, the decision was driven by the loss of a major client.

According to a company spokesperson, “The decision to close Klamath Falls has been difficult given the skills and commitment of the employees at the site. Our Operations and Human Resource teams are working closely with affected team members to assist them in their transition to new employment opportunities. We will be closing our operations in Klamath Falls on August 30, 2019. Our Executive and Sales leadership teams have worked hard to secure another client in Klamath Falls. Despite our best efforts, factors outside of our control will not permit us to maintain our operations in Klamath Falls.”

The company is owned by a middle-market private equity firm, the Palo Alto, California-based HGGC (Huntsman Gay Global Capital) and operates about 40 call centers in North America, Europe, and Asia.

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life, or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere ... are you now wondering, Am I Next?

AM I NEXT? NO LOVE -- LAYOFFS AT GATEWAY HEALTH

Ami I Next? Gateway Health layoffs.

Another contract loss, this time at Pittsburgh, Pennsylvania-based Gateway Health, a managed healthcare maintenance organization, who lost a West Virginia Family Health Medicaid support contract in West Virginia. The impact of the contract loss includes the layoff of 100 employees, mostly home-based workers in Western Pennsylvania and West Virginia. The layoffs are scheduled between July 15, 2019 and July 29, 2019. Even worse is the impact on the plan;s clients who received cancellation letters and sent scrambling to find a new medical service provider by June 30.

According to a West Virginia Family Health spokesperson, “West Virginia Family Health (WVFH) has announced its intention to not renew its West Virginia Medicaid managed care contract, effective June 30, 2019. WVFH will be working together with the West Virginia Department of Health and Human Resources’ (DHHR) Bureau for Medical Services (BMS) on a smooth transition of its approximately 60,000 members to other West Virginia Medicaid Managed Care Organizations, and to complete the terms of the current contract. WVFH entered the West Virginia Medicaid market five years ago with the goal of delivering high-quality, cost-effective services to eligible managed care Medicaid members in the state. After four contract renewals, and significant analysis, WVFH has decided to exit the West Virginia Medicaid market.”

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life, or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?

AM I NEXT? NO LOVE -- LAYOFFS AT SECURITY INDUSTRY SPECIALISTS

Am I Next? Contract loss at Security Industry Specialists — 1066 Layoffs at Amazon.

Again, we see contractual relationships change and employees pay the price. Culver City, California-based Security Industry Specialists, the subject of a union organizing campaign, appears to have lost the contract to provide security at Amazon’s Seattle, Washington-based headquarters and elsewhere that SIS held since 2012. The company plans to lay off approximately 1066 employees, some of whom have been invited to join the union and be employed by the new unionized security vendors, said to be Allied Universal and Securitas. Allied Universal will provide security at Amazon’s headquarters while Securitas, a global security providers, will provide security at other locations.

According to an Amazon spokesperson, a company’s union status was not a factor in vendor selection, but the primary concerns were companies able to scale with Amazon’s growth and increasing number of locations.

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life, or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere ... No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?