JUNE 9, 2025 — 148 TEMPE, ARIZONA EMPLOYEES; 323 EMPLOYEES IN MISSISSIPPI
The company has announced plans to lay off 148 remote employees previously based out of its Tempe, Arizona, facility. The layoffs are related to a client's decision not to renew their contract.
According to a company spokesperson, “We value these employees and we’re doing everything to identify positions within iQor. We’re looking for clients to support more employment opportunities.”
Additionally, 323 non-remote employees will be terminated in Meridian, Mississippi.
OCTOBER 15, 2020 — 130 LAYOFFS IN MEMPHIS, TENNESSEE
According to a company spokesperson, the current layoff of 130 employees at IQOR Global Services is one of several in the process of permanent closure.
The layoffs are expected to commence on November 27, 2020.
This is the second layoff this year, following the layoff of 131 employees in April, 2020.
AUGUST 14, 2019 — Original post…
St. Petersburg, Florida-based iQor, a business process outsourcing company that provides call centers offering customer service, third-party collections, and accounts receivable management, has announced that it will be closing its Klamath Falls, Oregon, call center on August 30, 2019, and laying off 300 workers. The 43,000 square foot building and 23-acre site have been listed for sale at $5 million.
Like most contract-driven call centers, the decision was driven by the loss of a major client.
According to a company spokesperson, “The decision to close Klamath Falls has been difficult given the skills and commitment of the employees at the site. Our Operations and Human Resource teams are working closely with affected team members to assist them in their transition to new employment opportunities. We will be closing our operations in Klamath Falls on August 30, 2019. Our Executive and Sales leadership teams have worked hard to secure another client in Klamath Falls. Despite our best efforts, factors outside of our control will not permit us to maintain our operations in Klamath Falls.”
The company is owned by a middle-market private equity firm, the Palo Alto, California-based HGGC (Huntsman Gay Global Capital), and operates about 40 call centers in North America, Europe, and Asia.
Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. We see good people being laid off through no fault of their own. Just because something terrible hasn't happened yet doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. While many employees can read the writing on the wall, why do most assume it’s targeted at someone else? Are you now wondering, Am I Next?