Dallas-based Telvista has notified the State of Virginia that it is closing its Danville, Virginia facility permanently on March 7, 2018. Approximately 300 employees will lose their jobs in addition to the 222 jobs lost in 2017. The closing should come as no surprise to any employee since the well-publicized loss of a major call center contract with Verizon. Telvista provides contracted call center services for companies that find it cost effective to outsource scalable outbound and inbound labor-intensive contact services and to avoid the legal complications of a function associated with a high personnel training and turnover rates. Televista has a major presence in Mexico with six call centers, the seventh being their Dallas facility.
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