MAY 23, 2022 — 472 LAYOFFS IN FARMINGTON, MISSOURI
Startek plans to lay off 472 employees, mostly customer service representatives, at the company’s call center in Farmington, Missouri.
The decision was driven by Spectrum/Charter Communications’ early termination of a major contract that was to run through June 2023.
Layoffs are ongoing through mid-August 2022.
MARCH 11, 2020 — STARTEK TO LAY OFF 371 EMPLOYEES IN GRAND JUNCTION, COLORADO
A company spokesperson announced that the company “must reduce operations at its Grand Junction, Colorado, location" by May 31, 2020.”
The company will lay off 371 employees beginning in May 2020, with closure expected in June 2020, including account support and customer care representatives, human resources positions, trainers, and supplemental staff.
begin layoffs at the end of May and officially close sometime in June
AUGUST 29, 2018 — Original Post…
Greenwood Village, Colorado-based StarTek, a business process outsourcing company, is closing its customer contact call center in Greeley, Colorado, and laying off 186 employees.
The company which has recently merged with Singapore-based Capital Square Partners is concentrating on servicing Amazon and expanding its presence in Asia. It is unlikely that this global enterprise will remain headquartered in Colorado.
According to Lance Rosenzweig, President and Global CEO, writing in StarTek’s second-quarter SEC filing, “The combination of STARTEK and [Capital Square Partners-owned]Aegis has created a truly global platform with more than 50,000 employees operating in 13 countries and servicing six continents.”
“The timing of this combination was also important given the challenges to Startek’s business over the last year. In the second quarter, the company continued to work through lower volumes and lost programs from its top wireless clients, which impacted both revenue and profitability. The wireless industry continues to face disruption, which has resulted in a rapidly evolving environment for service providers. These soft volumes were partially offset by strong growth from cable/media and retail clients, as well as the early benefit of ramping one of the large, strategic client wins announced earlier in the year. Going forward, we expect our combined business to be much less volatile, as no one client will represent more than 10% of revenue.”
“We still have plenty of work ahead to replace the lost wireless programs and to integrate talent, experience, products, and services across the combined organization. It will take several quarters to realize the benefits of our new global scale and footprint. Nevertheless, I strongly believe that our combined resources will enable world-class customer support for clients and produce operational synergies throughout the organization, which will drive growth and enhance profitability down the road. The opportunities ahead for Startek are just beginning, and I look forward to leading the team and all stakeholders into this next chapter of growth.”
Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?